When you delete a form or a submission, NeetoForm moves it to Trash. It stays there for 30 days, and during that time you can restore it or delete it permanently. After 30 days, NeetoForm deletes it permanently.
What happens to a form in Trash
A form in Trash stops accepting submissions. Anyone who opens its public link or an embed of it sees a page not found message. Its email notifications, automation rules, integrations and webhooks stop running.
The form's public link stays reserved for it, so no other form can take the same link while the form is in Trash.
What happens to a submission in Trash
A submission in Trash no longer appears in the Submissions tab, in downloads or in the submission count. If the form has a submission limit, the place that submission took becomes available again.
Restoring forms and submissions
Go to Admin Panel > Trash.
Click the Forms tab or the Submissions tab.
Select the items you want to restore.
Click Take action.
Click Restore.
The Days left column shows how long each item has before it is deleted permanently.
Restoring a submission does not run automation rules or webhooks for it again. A submission cannot be restored in these cases:
Its form is still in Trash. Restore the form first.
The form has a submission limit, and the limit has already been reached.
The form allows only one submission per IP address or per unique answer, and another submission from the same person is already active.
When you restore several submissions together, NeetoForm restores the ones it can and tells you which ones it could not restore and why.
Deleting permanently
Go to Admin Panel > Trash.
Click the Forms tab or the Submissions tab.
Select the items you want to delete.
Click Take action.
Click Delete permanently.
Click Delete permanently again to confirm.
An item that is deleted permanently cannot be restored.
Payments for items in Trash
If a payment arrives for a form or a submission that is in Trash, NeetoForm refunds it. The refund email tells the payer why the payment was refunded.